Understanding your Debit Card Limits

Understanding Your Debit Card Limits

Why does my debit card have a limit? Can't I just use my card until I don't have any money left in my account?

Debit card limits are an added safeguard against fraud. In the event your card is lost/stolen, debit card limits are one way to ensure criminals steal a limited amount of money.

Are there different types of limits?

Cash Withdrawal Limit - maximum amount of cash you are allowed to withdraw from an ATM during a 24-hour period.

Daily Withdrawal Limit - maximum amount of all cash withdrawals and purchases allowed within a 24-hour period.

Three Day Withdrawal Limit - maximum amount of all cash withdrawals and purchases allowed during a three day period. This allows added protection for Friday-Sunday each week.

What are my actual limits?

While limits vary on a customer-by-customer basis, our standard limits are:

Cash Withdrawal Limit: $375
Daily Withdrawal Limit: $1,000
Three Day Withdrawal Limit: $1,500

ATM owners may assess a "surcharge fee" for cash withdrawals. Please note that surcharge fees are included when calculating your remaining available funds.

If you are unsure of your debit card limits, please feel free to contact Customer Service at (641) 355-2217 or (800) 374-0664. You may also logon to Internet banking and use the option to "Send Us a Secure Message".

Can I request a change to my debit card limit?

Most definitely. You may request a permanent change or a temporary change for a one-time large purchase. However, for our protection and yours, we may decline requests for excessive limits.

If I need to withdraw cash or make a purchase and I don't have enough funds in my account, do I have any options?

Yes. Most checking accounts have an assigned Bounce Protection© limit. This means that you may access additional funds beyond your account balance with your debit card. However, YOU WILL BE CHARGED A BOUNCE PROECTION FEE OF $25 PER DEBIT.

If you have questions about Bounce Protection© or your Bounce Protection© limit, please feel free to contact Customer Service at (641) 355-2217 or (800) 374-0664. You may also logon to Internet banking and use the option to "Send Us a Secure Message".